Our Commitment to Your
Wellness Experience

We strive to provide a serene, safe, and welcoming environment for every guest. Our policies are designed to ensure a relaxing and respectful experience for all.

Booking & Arrival

BookingWe recommend booking in advance to secure your preferred time.
Consent FormsSent after booking — must be completed before you arrive.
ArrivalPlease arrive at least 5 minutes early for check-in.
Cancellations24 hours notice requested; late cancellations may incur a fee.
Aesthetic Consultation FeeApplied to treatment the same day.$100
Initial Medical ConsultationApplied to consultation time.$200
No Show$75 fee
PaymentRendered before the time of service.
RefundsAll services and products are non-refundable.
MembershipsCancellation penalty applies if cancelled before 1 year.

24h

Cancellation Notice

5 min

Early Arrival

100%

Commitment to Care

Guest Etiquette & Wellness

To maintain a tranquil atmosphere, we ask guests to silence electronic devices and speak softly. Please inform your provider of any health conditions or preferences prior to your service so we may best accommodate your needs.

Payments

We accept all major credit cards and contactless payments. Gratuities are appreciated but not required.

Health & Safety

Our team follows strict sanitation and hygiene protocols for your safety — a spotless, hygienic environment for every guest.

Inclusive Access

We welcome guests of all backgrounds and abilities. Please let us know if you require special accommodations.