Privacy Policy & Terms of Service

1. Consent to Contact

By providing your contact information, you explicitly consent to receive communications from Aura Wellness and Aesthetics, LLC regarding your health care, appointments, and treatment plans via SMS, email, or phone.

2. Email Communications

You consent to receive appointment confirmations, health inquiries, and announcements. You may unsubscribe from marketing emails at any time.

3. SMS / Text Messaging

Purpose: Reminders, confirmations, care instructions.
Opt-Out: Reply STOP to unsubscribe.
Help: Reply HELP for assistance.
Full Policy: View SMS Terms.

By opting in to SMS messages from Aura Wellness and Aesthetics, you agree to receive text messages for customer support, service updates, and other communications related to your account. You can cancel the SMS service at any time — just text STOP, and we will confirm your unsubscription. Message frequency varies; message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

4. HIPAA & Digital Risk

We use secure platforms (Aesthetic Record), but standard SMS/Email is not inherently encrypted. By consenting, you acknowledge this risk for the convenience of communication.

5. Privacy & Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services (messaging platforms, telecommunications providers, or customer support vendors), solely to provide and operate the messaging service. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Contact

Aura Wellness and Aesthetics, LLC
946 N Loop 1604 W, Suite 118
San Antonio, TX 78232
(210) 981-6460